Privacy Policy — How 99bk protects your information

1 Introduction

99bk treats the privacy of your personal information as its highest priority. This Privacy Policy This document explains what information we collect, why we collect it, how it is stored, and the circumstances under which it may be shared with third parties.

By using our platform, you agree to the terms of this policy. If you have any questions about any part of it, reach out to our support team — we are always committed to full transparency.

99bk-'s Privacy Policy is built in accordance with international data protection standards. We believe your personal information belongs to you, and protecting it is our responsibility.

2 What information we collect

99bkThe following types of information may be collected when you create an account and use our services:

Type of Data	Example	Reason for Collection
Identity Information	Name, date of birth, NID number	KYC verification and age confirmation
Contact Information	Email, phone number, address	Account communication and security
Financial information	Payment method, transaction history	Deposit/withdrawal processing
Technical Information	IP address, device information, browser	Security & Fraud Prevention
Usage Data	Gaming history, login times, preferences	Service Improvement & Personalization

3 How We Collect Your Data

99bk Your information is collected through the following methods:

• Direct Collection: Information you provide directly during registration, KYC verification, and payment.
• Automatic Collection: Information collected automatically through cookies, log files, and analytics tools while using the platform.
• From Third Parties: Information received from payment providers, identity verification agencies, and fraud prevention organizations.
• Public Sources: Government records or publicly available information where necessary.

4 How Your Data Is Used

We use your information solely for the following purposes:

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To comply with KYC verification requirements and anti-money laundering regulations.
• To inform you of relevant promotions, bonuses, and offers (with your consent only).
• To improve platform functionality and enhance the user experience.
• To detect and prevent fraud, deception, and unlawful activity.
• To comply with regulatory guidelines and legal obligations.
• To handle customer support and resolve disputes.

We never sell your information to advertisers, data brokers, or any other third party for commercial purposes. 99bkThis is strictly prohibited under -'s Privacy Policy.

5 Data Sharing Policy

99bk Your information may be shared with third parties only in the following limited circumstances:

• Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• Identity Verification Agency: Approved third-party verification providers for completing the KYC process.
• Legal authorities: When required by court order, government investigation, or other legal obligations.
• Technology Partners: Cloud, security, and analytics service providers that support platform operations — all of whom are bound by our Privacy Policy.

6 Cookies and tracking technologies

99bk- uses cookies and similar technologies on its website. These fall into three main categories:

• Essential cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional cookies: To remember your preferences, language, and settings.
• Analytics Cookies: Used to analyze user behavior and improve the platform. You can disable these at any time.

Cookies can be managed through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7 Data Storage & Security Measures

Protecting your information 99bk The following technical and organizational measures have been put in place:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is kept encrypted using AES-256 encryption.
• Access control: only authorized personnel can access information on a need-to-know basis.
• Regular security audits and penetration testing are carried out.
• Data backup and disaster recovery plans are actively in place.

Your information may be retained for up to 5 years after account closure for legal and regulatory purposes. Once this period expires, the data is securely deleted.

8 Your rights

99bkUnder -'s Privacy Policy, you have the following rights:

• Right to know: The right to know what information we collect and store about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: The right to object to the processing of your data in certain circumstances.
• Right to Portability: The right to receive your information in a portable, standard format.
• Right to Opt Out of Marketing: The right to opt out of promotional communications at any time.

To exercise any of these rights, contact our support team. We will respond within 30 days.

9 Protection of minors

99bk-'s services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, we will immediately close the account and delete all associated information.

Parents and guardians are urged to take active steps to keep their children away from online gaming platforms.

10 Privacy Policy updates

99bk This Privacy Policy may be updated from time to time. For significant changes, we will:

• We will send a notification to your registered email address.
• We will notify you via a dedicated banner or pop-up on the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11 Contact

For any questions, complaints, or requests regarding the Privacy Policy, please contact us:

• Live Chat: Available at all times in the bottom-right corner of the platform.
• Email: [email protected] (responses are typically provided within 24 hours).
• FAQ: Our FAQ You will find answers to many questions on this page.